Customer Success Stories

Teeter Builds Customer Confidence with Easy Set-Up Experience
Teeter needed to find a way to provide customers with an assembly process that instills trust in the product and the brand.

Springfree Trampoline Takes Customers Higher
Springfree Trampoline is an industry innovator. While reviews for the company and their products are consistently excellent, the team identified an opportunity to improve the set-up experience.

TRINITY International Scales Customer Experience for Rapid Growth
TRINITY International, an eco-friendly storage & organization solutions company, was experiencing rapid sales growth but was concerned about the potential increase with customer support calls.

Ecommerce Leader Sees 67% Higher Add-to-Cart with Transformative Competitive Edge
Learn why a national manufacturer stood out with higher add-to-cart rates and conversions in an ecommerce retailer’s purchasing pattern study.

Major National Brand Improves Star Ratings & Slashes Support Costs by 30%
A national brand tested BILT Intelligent Instructions to weigh the value of their software investment. Read on to see how they were able to reduce those costs while boosting their star ratings and Net Promoter Score.