Customer Success Stories

Chamberlain Modernizes Installation to Reach Strategic Goals
Chamberlain Group is the world’s leading manufacturer of garage door openers and access solutions. After partnering with BILT, the company saw significant improvements in several key areas, and customers were delighted with their experience.

VintageView Enhances Pro Installation, Enables DIYers & Reduces Support Costs
VintageView improved the pro installation process while reducing support costs.

Springfree Trampoline Takes Customers Higher
Springfree Trampoline is an industry innovator. While reviews for the company and their products are consistently excellent, the team identified an opportunity to improve the set-up experience.

TRINITY Enhances Customer Experience for Rapid Growth
TRINITY Industries International, an eco-friendly storage, organization, and home solutions company experiencing rapid sales growth sought to improve their product assembly experience.

Teeter Builds Customer Confidence with Easy Set-Up Experience
Teeter needed to find a way to provide customers with an assembly process that instills trust in the product and the brand.

Major National Brand Improves Star Ratings & Slashes Support Costs by 30%
A national brand tested BILT Intelligent Instructions to weigh the value of their software investment. Read on to see how they were able to reduce those costs while boosting their star ratings and Net Promoter Score.