The timesaving ease of online buying and quick delivery combined with easy, intuitive assembly and installation instructions means some types of returns can be eliminated altogether.
“It’s a tool like we’ve never had before—there’s no better way to virtually experience a product—BILT makes it possible to train employees thoroughly despite the current circumstances.” –Rodger Schmidt, Technical Trainer at ASSA ABLOY
A product detail page may be the first & only interaction a customer has with your brand before making a purchase decision. Best practices have evolved to meet this challenge.
Before you shoot video instructions, read this. We can all agree paper instructions are the worst. According to Wyzowl, 79% of consumers prefer watching a video to reading about
Instructions can make or break the customer experience — and your profitability.