7 Common Mistakes with Product Assembly and Installation Instructions
Instructions can make or break the customer experience — and your profitability.
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How We’re Spending Time in Quarantine: Instruction Downloads Provide Insight into Life Under Lockdown
COVID-19 lockdown infographic & analysis: Insight from BILT interactive instructions indicates we are busy with home DIY assembly & installation projects.
How To Inform Your Customers About Your Partnership With BILT
Congratulations on upgrading to BILT! In a few short days, your instructions will be live on the app. You’re excited to share this update with your customers, but how do they find out about it? The best way to drive adoption and reap the most benefits is to include BILT in as many touchpoints as possible throughout your customer’s
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A New Strategy for Product Reviews
Three things we learned about review strategy from user-generated content
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The Customer Support Solution
An interview with Murphy Door CEO Jeremy Barker
The Customer Support Solution Read More »