Consumer Durable Goods

This research-driven look at instruction quality explores how instructions affect business outcomes, from consumers to professional training.

The sustainability movement, influenced by younger consumers, presents a unique opportunity for brands attempting to navigate a market that places an increasing level of emphasis on ethics.

Acclaimed author and keynote speaker, Jon Picoult, shares insights with BILT’s CEO Nate Henderson

There’s no magic wand that turns paper manuals and video tutorials into 3D interactive instructions. If you peek behind the curtain, the success of the BILT app starts with our team of instruction designers. It’s good ol’ human ingenuity that creates the revolutionary out-of-the-box experience.

Get the most value from your partnership with proprietary, compelling data coupled with actionable insights from our team.

Environmental, social, and governance (ESG) efforts are becoming increasingly important to corporate stakeholders. Highlights from a Bain & Company presentation point to trends and next steps for retailers and brands.