Products requiring significant assembly or DIY installation can work to your advantage. They can deliver superior ratings and higher revenue if you focus on messaging, customers, and quality.
Consumer Durable Goods
Before you shoot video instructions, read this. We can all agree paper instructions are the worst. According to Wyzowl, 79% of consumers prefer watching a video to reading about a product. However, there is a broad spectrum when it comes to video quality and, in general, you get what you pay for. While video is the perfect solution in
Instructions can make or break the customer experience — and your profitability.
How We’re Spending Time in Quarantine: Instruction Downloads Provide Insight into Life Under Lockdown
COVID-19 lockdown infographic & analysis: Insight from BILT interactive instructions indicates we are busy with home DIY assembly & installation projects.
Congratulations on upgrading to BILT! In a few short days, your instructions will be live on the app. You’re excited to share this update with your customers, but how do they find out about it? The best way to drive adoption and reap the most benefits is to include BILT in as many touchpoints as possible throughout your customer’s