BILT Hires New SVP of Revenue

As BILT expands its mission to train and enable the next generation of technicians, Smith’s expertise will play a key role in driving revenue growth.

GRAPEVINE, TX, October 16, 2024 – BILT Incorporated, the pioneer in 3D Intelligent Instructions®, announces the appointment of Justin Smith as senior vice president of revenue. As the guided work platform expands its mission to train and enable the next generation of technicians and tradespeople, Smith’s expertise will play a key role in driving revenue growth.

BILT is at the forefront of digitally transforming user experience, providing step-by-step, 3D guidance to streamline assembly, installation, maintenance and repair. With a focus on making complex tasks easy and accessible for consumers and professionals alike, BILT’s intuitive platform has been adopted by leading brands across many industries. Smith’s addition to the team aligns with the company’s goal of scaling its enterprise solutions.

“We’re poised for exponential growth and Justin’s track record will be crucial as we expand BILT’s reach,” says BILT Chairman & CEO Nate Henderson. “He’ll also oversee our unique and powerful commercial partners including Apple, American Express, and Siemens.”

With more than a decade of experience in software as a service (SaaS) revenue leadership, Smith had senior roles at Sendbird, Alooma (acquired by Google), Talkdesk, and Workiva, where he successfully scaled sales teams and drove revenue growth in highly competitive tech markets.

“BILT is the future of guided work and I’m eager drive this next phase of adoption,” says Justin Smith. “I’m honored to join this talented team.”

Smith joins BILT at a time of rapid growth and innovation. This year, the award-winning platform took home a CODiE for best upskilling/workforce learning solution, a Reworked IMPACT Gold, and a Webby for productivity in the apps and software category. BILT was also named to Fast Company’s list of the World’s Most Innovative Companies and the Inc. 5000 List of fastest-growing private companies for five years running.

For more about BILT or to download the app, visit BILTapp.com.

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“In collaborating with BILT, Clearfield is providing our customers a new installation and training solution that will provide the technicians a tool to speed up installations and minimize errors."
Kelly WeissmannDirector of Technical Training & Field Support, Clearfield
"[BILT] really demystifies our assembly and installation processes to gain efficiency, reduce labor time, and get off the job site faster."
David QuatelaMarketing Manager, Siemens
“BILT is like having an on-site trainer for products that technicians may not install frequently.”
Rodger SchmidtTechnical Trainer, ASSA ABLOY
“Using the BILT app helps our tech service group help our customers, showing them how easy it is to install these products…It’s also awesome for our training group… and our sales reps.”
Michael WebbGeneral Manager, Emtek, Schaub, HES
“BILT makes us more efficient because the easy instructions help my crew know what to expect from every job. They get the right materials in the right order and there’s less going back and forth. BILT helps us get the job done faster.”
Sue NiggProject Manager, Chandler Inc.
"BILT saves hours, not minutes... it’s putting money in your pocket."
Jeremy KliniskeProject Manager, Signature Retail Services
“The ability to utilize 3D interactive instructions and zoom in, zoom out and rotate the view provides reassurance that you have installed a product correctly. This leads to fewer operating problems…and fewer callbacks.”
Jeffrey GranathGeneral Manager, Sargent Manufacturing
"Half a day's work can be done in half an hour."
Alec PerkinsElectrician, Commonwealth Electric
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