BILT for Pros
Official 3D interactive instructions that transform how field service and technical support teams get work done.
What is BILT?
An intelligent platform to bridge skills gaps and enable training on the go.
- Upskills the field to continuously improve & focus on complex issues
- Reduces calls to the customer support center
- Creates bi-directional feedback from the field to product & engineering teams
- Delivers insights on field productivity


How BILT Improves Your Business
Reduces callbacks
Techs need clear instructions for new processes or infrequently performed jobs. Help them get it right the first time.
Lowers support costs
Pros don’t want to waste time on hold either. BILT reduces calls to customer service and shortens the calls they do receive.
Delivers actionable insights
BILT analytics, powered by near real-time user feedback, delivers insights for product and process engineering teams.
Updates instantly
Never reprint or redistribute instructions again. Field techs always have the latest version.
Protects your assets
Secure access codes protect the instructions that are used only for your professional team.
Provides offline access
Once downloaded, no internet connection is needed to access the instructions.
How BILT Works for Pros & Field Tech Services
What Pros Say About BILT
Fewer frustrations. Faster finish.

Rodger Schmidt
Technical Trainer at ASSA ABLOY
“BILT is like having an on-site trainer for products that technicians may not install frequently.”

Michael Webb
Former GM at Emtek, Schaub, HES
“Using the BILT app we know will help our tech service group help our customers to easily understand how to install these products…It’s also awesome for our training group… and our sales reps.”

Sue Nigg
Project Manager at Chander Inc.
“BILT makes us more efficient because the easy instructions help my crew know what to expect from every job. They get the right materials in the right order and there’s less going back and forth. BILT helps us get the job done faster.”

Chris DeVillers
Vice President, Sales & Marketing at Sinkology
“We decided to launch The Josephine on BILT and while selling the most per week in units online, The Josephine has the lowest return rate of all sinks by a long shot. Phenomenal reviews, installation, and star ratings. BILT is worth every penny and we have decided to move our whole product line onto BILT for our consumers to have a perfect installation experience for every Sinkology product.”

Jeremy Kliniske
Project Manager at Signature Retail Services
“BILT saves hours, not minutes… it’s putting money in your pocket.”

Jeffrey Granath
General Manager at Sargent Manufacturing
“The ability to utilize 3D interactive instructions and zoom in, zoom out and rotate the view provides reassurance that you have installed a product correctly. This leads to fewer operating problems…and fewer callbacks.”
Resources
Learn strategies for empowering your pro team.

Why BILT is Your Job Training Solution — from Novices to Certified Professionals

US Navy to Adopt High-Tech Learning Solution

BILT Inc. Wins $1.5M Air Force Contract to Modernize Maintenance & Training
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