BILT for Pros

Official 3D interactive instructions that transform how field service and technical support teams get work done.

What is BILT?

An intelligent platform to bridge skills gaps and enable training on the go.

BILT Pro woman technician with iPad
“When I take my finger and rotate the image 360 degrees on the BILT app, that’s when they get it. That’s the ‘ah-ha’ moment, when they can visualize the specific details of the area— from the product, to the frame, to the next step, to the wire-connection — everything.”
Rodger Schmidt
Technical Trainer with ASSA ABLOY

How BILT Improves Your Business

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Reduces callbacks

Techs need clear instructions for new processes or infrequently performed jobs. Help them get it right the first time.

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Lowers support costs

Pros don’t want to waste time on hold either. BILT reduces calls to customer service and shortens the calls they do receive.

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Delivers actionable insights

BILT analytics, powered by near real-time user feedback, delivers insights for product and process engineering teams.

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Updates instantly

Never reprint or redistribute instructions again. Field techs always have the latest version.

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Protects your assets

Secure access codes protect the instructions that are used only for your professional team.

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Provides offline access

Once downloaded, no internet connection is needed to access the instructions​.

How BILT Works for Pros & Field Tech Services

Empower Your Team Today

Trusted by Pros, Techs & Brands

What Pros Say About BILT

Fewer frustrations. Faster finish.

Rodger Schmidt

Technical Trainer at ASSA ABLOY

“BILT is like having an on-site trainer for products that technicians may not install frequently.”

hes assa abloy logo to accompany BILT client gallery for government and pro

Michael Webb

Former GM at Emtek, Schaub, HES

“Using the BILT app we know will help our tech service group help our customers to easily understand how to install these products…It’s also awesome for our training group… and our sales reps.”

Sue Nigg

Project Manager at Chander Inc.

“BILT makes us more efficient because the easy instructions help my crew know what to expect from every job. They get the right materials in the right order and there’s less going back and forth. BILT helps us get the job done faster.”

Sinkology logo

Chris DeVillers

Vice President, Sales & Marketing at Sinkology

“We decided to launch The Josephine on BILT and while selling the most per week in units online, The Josephine has the lowest return rate of all sinks by a long shot. Phenomenal reviews, installation, and star ratings. BILT is worth every penny and we have decided to move our whole product line onto BILT for our consumers to have a perfect installation experience for every Sinkology product.”

Jeremy Kliniske

Project Manager at Signature Retail Services

“BILT saves hours, not minutes… it’s putting money in your pocket.”

Jeffrey Granath

General Manager at Sargent Manufacturing

“The ability to utilize 3D interactive instructions and zoom in, zoom out and rotate the view provides reassurance that you have installed a product correctly. This leads to fewer operating problems…and fewer callbacks.”

Resources

Learn strategies for empowering your pro team.

Up close hands of man completing job training by studying instructions and interacting with animated CAD images on the BILT app

Why BILT is Your Job Training Solution — from Novices to Certified Professionals

“It’s a tool like we’ve never had before—there’s no better way to virtually experience a product—BILT makes it possible to train employees thoroughly despite the current circumstances." –Rodger Schmidt, Technical Trainer at ASSA ABLOY
Navsea logo for BILT press article

US Navy to Adopt High-Tech Learning Solution

BILT to provide 3D interactive maintenance instructions to Naval Shipyard workforce.
Air Force logo for BILT press article

BILT Inc. Wins $1.5M Air Force Contract to Modernize Maintenance & Training

The US Air Force is adopting BILT Intelligent Instructions® for assembly, installation, maintenance, and repair.

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