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What are Customer Pain Points? ​ Customer pain points can be described as any real or perceived problem or concern that a customer might have. This is usually how entrepreneurs come up with business ideas. They see an issue that someone might have and create a product or service that will provide a solution to that complication. Content Equals Money describes customer pain points as, "the business term for emotion and emotion is a term that leads to business conversions." The reason that this term   ...Read more

Almost every business owner wants to increase sales. Most concentrate on the most obvious ways to do so - branding, advertisements, promotions and other common sales strategies. An often overlooked strategy, especially among price leaders, is customer satisfaction. Happy customers come back, ecstatic customers keep coming back forever.  Here is a guide to help you attract repeat purchases, an essential piece of the puzzle to grow your profits. The Unique Way to Improve Repeat Purchases One tactic that can help you grow your business   ...Read more

Customer returns are never a good experience for any company. If you are seeing more than a 10% return rate, you're probably asking: Why does my company have high rates of customer returns? Or wondering how to reduce customer returns. No one wants to see their company lose earnings by racking up high cases of customer returns. BILT is here to offer you services that will have a significant boost in lowering your customer return rates. By working with us, you   ...Read more

Fumbling with confusing assembly instructions can be a thing of the past, thanks to BILT. BILT is an innovative app that turns perplexing paper manuals into interactive Intelligent Instructions. Your customers can install and assemble with easy, text and voice-guided steps in 3-D. It's the future of the consumer assembly experience. What is BILT? Instead of technical language and complicated diagrams, BILT gently guides your customers through the assembly or installation process with images that can be zoomed in or out and rotated or manipulated to   ...Read more

Fort Worth, TX -- The BILT team converged on the campus of Clarus Glassboards to see what makes Clarus the industry leader for glass dry erase boards. The team toured the factory and learned about innovative new products that lend themselves to endless design possibilities and discovered how BILT can help Clarus ensure a faster, easier installation. With the introduction of the award-winning Flip, Clarus pivots from primarily pre-assembled products to offerings that don't need to be crated. Flip panels are shipped with all   ...Read more

KELLER, TX, January 20, 2017 – BILT is now available around the globe, as the latest release of the award-winning app, version 3.2.1 is available in both iOS and Android. The update features enhanced customer satisfaction scoring tied to the Net Promoter Score system and an improved registration workflow across all platforms. BILT is dramatically different from other 3D videos: Intelligent Instructions™ provide analytics from app users. BILT is free to consumers and technicians in 33 countries including all 28 countries of the   ...Read more