Innovating the Customer Set-Up Experience to Reduce Returns
The timesaving ease of online buying and quick delivery combined with easy, intuitive assembly and installation instructions means some types of returns can be eliminated altogether.
BILT® Blog
Product Detail Page Best Practices
A product detail page may be the first & only interaction a customer has with your brand before making a purchase decision. Best practices have evolved to meet this challenge.
How BILT Can Help You Nail Your Product Line Review
Merchants want products that will not only help them meet financial targets, but that also provide a customer experience that reflects well on the retail organization as a whole.
Assembly and the Honeymoon
The clock starts ticking…
Customers are most likely to talk about a brand within eight hours of finishing the installation or assembly.
How to Use Assembly-Required to Your Advantage
Products requiring significant assembly or DIY installation can work to your advantage. They can deliver superior ratings and higher revenue if you focus on messaging, customers, and quality.
Why BILT is Your Job Training Solution — from Novices to Certified Professionals
“It’s a tool like we’ve never had before—there’s no better way to virtually experience a product—BILT makes it possible to train employees thoroughly despite the current circumstances.” –Rodger Schmidt, Technical Trainer at ASSA ABLOY