Earned Growth Rate enables companies to track business growth and determine how much of it was generated from customer recommendations.
As the current workforce continues to evolve in the skilled trades industry, the demand for qualified personnel has increased. Take a look at some practices that will support your recruiting and retention efforts.
When it comes to product ratings, research shows a 4 or 5-star rating significantly impacts product sales. One key differentiator is the customer experience. What kind of out-of-the-box experience do you deliver?
The timesaving ease of online buying and quick delivery combined with easy, intuitive assembly and installation instructions means some types of returns can be eliminated altogether.