Earned Growth Rate enables companies to track business growth and determine how much of it was generated from customer recommendations.
Earned Growth Rate: A New Way to Measure the Impact of Customer Recommendations on Sales Read More »
Environmental, social, and governance (ESG) efforts are becoming increasingly important to corporate stakeholders. Highlights from a Bain & Company presentation point to trends and next steps for retailers and brands.
Sustainability Lessons for Retailers and Brands Read More »
When it comes to product ratings, research shows a 4 or 5-star rating significantly impacts product sales. One key differentiator is the customer experience. What kind of out-of-the-box experience do you deliver?
5-Stars: Do Higher Product Ratings Lead To Higher Sales? Read More »
A product detail page may be the first & only interaction a customer has with your brand before making a purchase decision. Best practices have evolved to meet this challenge.
Product Detail Page Best Practices Read More »
Merchants want products that will not only help them meet financial targets, but that also provide a customer experience that reflects well on the retail organization as a whole.
How BILT Can Help You Nail Your Product Line Review Read More »
The clock starts ticking…
Customers are most likely to talk about a brand within eight hours of finishing the installation or assembly.
Assembly and the Honeymoon Read More »