Using 3D work instruction software in your training program is an excellent way to create a more engaging and effective learning experience for your employees. However, you must have well-defined key performance indicators for your program to succeed.
A key performance indicator (KPI) helps you evaluate what’s working and what needs to change in your training program. It allows you to identify improvement opportunities and find better ways to use your work instruction software.
Consistently tracking these seven KPIs for training programs can help drive employee engagement, performance, and development because they provide you with actionable information that you can use to refine and expand your training.
1. Trainee Attendance and Completion Rate
The first KPI training metric to consider is the percentage of trainees who attend and successfully complete the program. Attendance and completion rates are an excellent measure of engagement and indicate employees’ level of interest and confidence in the training.
If these rates are low, it’s a strong signal that the program is flawed or doesn’t offer obvious value to employees. Adjusting your training will help ensure that trainees develop the skills they need to perform well in their positions.
2. Trainee Retention Rate
Another way to measure training effectiveness is to track the percentage of trained employees who remain with the company after a certain period. For example, many organizations look at whether employees continue working with the company six months or one year after the end of their training.
Training as a whole is critical to avoiding premature departures from your company, as employees with any type of training and development opportunities have 34% higher retention. You can drive those rates even higher by offering an especially engaging program, such as interactive digital work instructions. This allows you to improve employee satisfaction, increasing retention and decreasing turnover costs.
3. Skill Development and Improvement
The ultimate goal of your work instruction training is to help employees enhance and broaden their skills. If the program fails on that front, it’s doing a disservice to your company and your team.
Performing assessments allows you to determine whether your training program effectively enhances employees’ capabilities and performance. Use pre-and post-training assessments to determine whether trainees are improving their skills using your digital work instructions.
A low level of improvement for a single employee could be an outlier, but a pattern of limited advancement is a sign that you need to revisit your approach to training.
4. The Application of Learned Knowledge
5. Time to Complete the Program
Even after training is complete, it takes time for employees to become fully proficient in their roles. While a learning curve is natural, it’s important to track the amount of time it takes for employees to reach a certain level of competency.
This knowledge helps you set realistic expectations and plan future training programs. It offers guidance on what changes or additions to your work instruction training would accelerate your employees’ post-training progress.
6. Program Feedback and Satisfaction
You’ll measure the next learning KPI with information from a valuable source: your trainees and employees. They can provide unique insights into your training program that might not initially be obvious.
Use surveys or questionnaires to measure their satisfaction levels with your digital work instruction software. Gather their suggestions for improvements to ensure that your training meets the needs and expectations of employees moving forward, helping to achieve full participation and engagement.
7. Final Return on Investment
Businesses in the United States spend billions of dollars each year on training, and it’s vital that your investment is worthwhile. Calculate the financial return on investment (ROI) that you achieve with your 3D work instructions, taking into account factors such as:
- Increased productivity
- Reduced errors
- Improved customer satisfaction
- Gains in efficiency
Each of these data points helps you assess the economic value of your training program. It also empowers you to justify the investment, particularly when seeking budget approval from company stakeholders. If you can demonstrate that your work instruction training results in quantifiable improvements in performance and outcomes, you have a stronger case for continuing or growing your program.
Importance of Data-Driven Decision-Making in Digital Work Instructions
Your training program’s structure, style, and content should align with your specific needs and employee population. Leveraging data insights allows you to tailor your work instruction software training initiatives to your organization, track progress, and optimize outcomes.
Using employee training metrics and effective KPIs to guide your training efforts offers several benefits, including:
- Ensuring that your training is targeted, impactful, and in line with your organizational goals
- Providing your trainees with the best learning experience and helping them achieve their professional goals
- Identifying opportunities to improve your use of 3D work instruction software
These advantages will help you build more lasting relationships with your employees and achieve growth within your company.
Revolutionize Your Work Instruction Software With BILT
If you want to see consistently strong KPIs for training programs in your organization, digital work instruction software is the answer. BILT creates and hosts 3D interactive and immersive instructions for industrial training programs.
Because they provide hands-on, active learning opportunities, these instructions support faster skill development and improved knowledge retention. BILT also provides real-time user feedback, insights, and analytics to inform product and operations leaders. Request a demo to see how digital work instructions can contribute to your training program.
