REPORT: Technical Training in 2024

Findings from a Wakefield Research survey of manufacturing leaders

Key findings:

Shortage of skilled labor: Executives anticipate losing an average of 7% of their workforce to retirement & turnover over the next two years.
Concerns over training efficiency: 89% of executives worry their current training programs are ineffective in adequately preparing new hires.
Consequences to consumers: If training does not improve, executives predict an 11% drop in productivity within two years — and declining quality & availability of goods & services.
Repercussions to workers: Executives expect an increase in workplace injuries, employee turnover, layoffs & location closures if training remains inadequate.

Why Technical Trainers & Trainees Love BILT

Organizations trust us with their official training & operations enablement materials

“In collaborating with BILT, Clearfield is providing our customers a new installation and training solution that will provide the technicians a tool to speed up installations and minimize errors."

Kelly WeissmannDirector of Technical Training & Field Support, Clearfield

"[BILT] really demystifies our assembly and installation processes to gain efficiency, reduce labor time, and get off the job site faster."

David QuatelaMarketing Manager, Siemens

“BILT is like having an on-site trainer for products that technicians may not install frequently.”

Rodger SchmidtTechnical Trainer, ASSA ABLOY

“Using the BILT app helps our tech service group help our customers, showing them how easy it is to install these products…It’s also awesome for our training group… and our sales reps.”

Michael WebbGeneral Manager, Emtek, Schaub, HES

“BILT makes us more efficient because the easy instructions help my crew know what to expect from every job. They get the right materials in the right order and there’s less going back and forth. BILT helps us get the job done faster.”

Sue NiggProject Manager, Chandler Inc.

"BILT saves hours, not minutes... it’s putting money in your pocket."

Jeremy KliniskeProject Manager, Signature Retail Services

“The ability to utilize 3D interactive instructions and zoom in, zoom out and rotate the view provides reassurance that you have installed a product correctly. This leads to fewer operating problems…and fewer callbacks.”

Jeffrey GranathGeneral Manager, Sargent Manufacturing

"Half a day's work can be done in half an hour."

Alec PerkinsElectrician, Commonwealth Electric