The future is now.
We are consumer experience experts. We are the future of product assembly, set up, installation, maintenance and repair. We are BILT.
BILT creates interactive 3D Intelligent Instructions® from CAD and visual enterprise software, yielding a process that’s fun and easy to understand. It’s an app that’s free to consumers and technicians; manufacturers pay a nominal subscription fee.
BILT delivers an empowering customer experience which will reduce customer pain points and product returns, cut calls to customer service, increase Net Promoter Scores and provide analytics so instructions can be updated in real time.
See your future on BILT.
What BILT can do for you
Delight your customers
You only get one chance to make a first impression. BILT makes it an amazing one by turning assembly and setup into a fun and easy process. Your consumers will feel a profound sense of accomplishment and are more likely to promote your brand to their friends and family. https://www.youtube.com/user/BILTapp
Watch your product return rates drop
Compared with paper instructions or even YouTube videos, consumers using BILT make significantly fewer errors. This means happier consumers and fewer returns – it’s a win-win.
Reduce customer service calls
Turn your consumers into confident do-it-yourselfers. BILT places everything needed for assembly right at their fingertips – they can zoom, rotate, and tap their way through assembly at their own pace. And unlike many call centers, BILT is available 24/7.
Make real-time updates to instructions
Sometimes mistakes happen. With BILT, you can update and make changes to instructions immediately without going through the lengthy and costly process to reprint and repackage.
Build closer relationships
We make registering a product so quick and easy – a simple click instead of dreaded paperwork – that people are much more likely to follow through. This allows you to connect and build relationships with your consumers that were never possible before.