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How BILT Uses Modern Technology

05-Jul-2017

bilt modern technology

Why Modern Technology Is Important For Business Today

Driving Innovation

 

“Modern technology drives innovation and innovation is the path to business success. Innovation results in smarter apps, improved data storage, faster processing, and wider information distribution. Innovation makes businesses run more efficiently. And innovation increases value, enhances quality, and boosts productivity.”

Business 2 Community

There are many different reasons that modern technology drives innovation. Many new ideas for products and services could not be brought to life without the assistance of technology.  By using technology, BILT has been able to make our innovative ideas a reality. Without the ability to develop 3D product assembly instructions, we would not exist.

Communication

Communication is extremely important for the customer relationship.

“In today’s busy business environment, it is necessary for employees to interact with clients quickly and clearly. Websites allow customers to find answers to their questions after hours. When customers use technology to interact with a business, the business benefits because better communication creates a stronger public image.”

America’s SBDC

Can you imagine communicating with customers without the use and ease of email? Not only does technology help with individual customer communication, it also allows customers to receive the information they desire via the use of blogs.  BILT uses many forms of communication to help inform our customers, including a website with a blog, an app, email, phone, and videos. All of these formats would not be possible without modern technology.

Customer Experience

Overall, the customer experience has improved significantly because of modern technology. At BILT, the use of CAD software has eliminated the need for paper instructions. We were able to develop 3D Intelligent Instructions for the benefit of your customers. Our smart app guides your customers through the assembly process step-by-step with the option to zoom in and out and rotate 360 degrees. It also has written and video tools to aide with the ease of the process.

When BILT was developed, we had your customer in mind. When your customers have a positive experience with your product, they will remember your product and your company and tell others about it. This will result in fewer returned products and service calls, as well as create committed customers. All in all, you will be able to develop a strong relationship with your customers because of the convenience and effectiveness of modern technology that we all use.