Located in the Dallas – Ft. Worth (DFW) metroplex near DFW airport and Southlake Town Square, BILT Incorporated is a fast-growing SaaS startup company that is rapidly revolutionizing the interaction customers have with the brands and products they buy. BILT’s 3D interactive Intelligent Instructions® are a unique differentiator that provides a superior customer experience for assembly and installation of products for retail and professional customers. Brands on BILT see a dramatic increase in positive customer sentiment and a reduction in product returns and customer support costs — which improves a company’s bottom line and turns users into product promoters. BILT also provides brands with valuable analytics that measure the entire instruction experience. BILT connects the manufacturer to their end users through product registration and storing of receipts and warranty information.
About the Motion Graphic Designer Job
The BILT video/motion graphic designer is an integral part of the creative process, from conceptualization to storyboarding and editing. They create complex graphics, animations, and video content for media, including mobile platforms, apps, the web, and TV. Other projects include live streaming support and post-production work, multimedia campaigns, promotional products, technical illustrations, and computer artwork. They report to the senior director of PR & corporate communications and work with account managers to support various brands and manufacturers. The BILT video/motion graphic designer is critical to the customer journey creating assets to increase sales and return on investment for our brand partners.
- 3–5 years graphic design experience
- Proficiency with digital programs creating visual effects & animations, and editing video
- Ability to interact with high-level staff and clients
- A critical eye for detail and attention to artistic elements
- Discipline to follow instructions and multiple style guides
- Willingness to accept feedback and make changes
- Aptitude to learn quickly and provide results in a timely manner
- Organizational capacity to manage several projects concurrently
- An associate’s or bachelor’s degree from an accredited institution
- Adobe Creative Cloud including Photoshop, Illustrator, Premiere Pro/Premiere Rush, Lightroom
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, tablets, phones, photocopiers, email and various communication programs (Zoom, Teams, etc.)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and reach with hands and arms. This job requires the employee to lift at least 25 pounds infrequently.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The award-winning BILT app provides 3D interactive Intelligent Instructions® that are voice & text guided. Beginning with a product overview, BILT includes tools required, parts included and directs the procedure with a self-pacing play/pause capability. Tap. Zoom. Rotate. Register the product. Track the warranty. BILT provides the consumer an opportunity to review the product and assign a Net Promoter Score (NPS) corresponding to a star rating. BILT has proven to increase NPS, star ratings, product registrations and brand loyalty while reducing returns, calls to customer support, assembly time and errors.
BILT empowers brands with analytics on each product and fundamentally changes the way companies connect to their consumers. Manufacturers maintain control of their content; updates to instructions can be made in real time, so they’re never obsolete. BILT supports manufacturers’ efforts to go green by minimizing paper instructions, warranty and registration cards.
For more company information go to: https://biltapp.com
To submit an application for this position, send your resume and salary requirements to: email@example.com
*This position is in the Grapevine Brand Support Center in Texas. Not a remote position.
BILT is an equal-opportunity employer and a veteran-friendly company.